Need Help? Don't Worry, we're here for you!

At Meds2u, we're here to provide you with the best customer support possible. Whether you have a question about our products, services, or need assistance with your order, our team is ready to help. To us, it's not only about the sale, but also about building a healthy and long-lasting relationship with you. Contact us by filling out the form below and we'll get back to you as soon as possible.

support@meds2u.co.za | partners@meds2u.co.za

+27 8600 815 546

If you prefer to chat with us directly, you can message our support team by clicking the chat icon in the bottom right corner of your screen or Message Us on WhatsApp button below.

FAQ

How Do I Prepare for an Online Doctor Consultation?

To prepare for your online consultation, ensure you have a stable internet connection and a quiet space. Have your medical history, current medications, and any questions ready to discuss with the doctor. Also, make sure your device’s camera and microphone are working correctly for a smooth experience. Tip: Be ready 15 min before the consultation starts!
How Do I Shop Medicines on Meds2U?

Shopping on Meds2U is easy! Step 1: Search for your desired products or browse by category. Step 2: Add items to your cart. Step 3: Proceed to checkout, enter your details, and place your order.
Do You Deliver?

Yes, Meds2U offers nationwide delivery across South Africa. We ensure that your medications and health products are delivered safely and on time.
How Long Does It Take to Receive My Order?

Same-day delivery is available in Johannesburg for orders placed before the cut-off time. 2-4 working days for deliveries outside of Johannesburg, depending on your location.