1. Introduction

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Welcome to Meds2U. By accessing or using our website, mobile application, or services, you agree to comply with these Terms and Conditions. Please read them carefully before using our platform. If you do not agree with any part of these terms, you must not use our services.

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2. Eligibility

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To use Meds2U, you must:

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• Be at least 18 years old or have parental consent.

• Provide accurate and complete information during the registration process.

• Comply with all applicable laws and regulations.

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3. Account Registration

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When creating an account with Meds2U, you agree to:

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• Provide accurate and current information.

• Maintain the confidentiality of your account credentials.

• Notify us immediately if you suspect unauthorized use of your account.

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We reserve the right to terminate accounts that provide false information or engage in fraudulent activities.

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4. Services Provided

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Meds2U facilitates the ordering and delivery of medications and healthcare products and services. Our platform connects users with licensed partner pharmacies and healthcare professionals. Meds2U does not dispense medications directly.

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All prescription medications require a valid prescription from a licensed healthcare provider.

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5. User Responsibilities

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As a Meds2U user, you agree to:

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• Use the platform for lawful purposes only.

• Ensure that prescriptions uploaded are valid and issued by a licensed medical practitioner.

• Provide accurate health information to our partner healthcare professionals.

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Meds2U reserves the right to suspend or terminate your account if you misuse the platform.

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6. Prescription Verification

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All prescription medication orders are subject to verification by our partner pharmacies. If further verification is required, our partner pharmacies may contact your prescribing doctor directly.

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We reserve the right to cancel orders if prescriptions cannot be verified.

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7. Pricing and Payments

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All prices displayed on the Meds2U platform are in South African Rand (ZAR). Prices are subject to change without notice.

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We accept the following payment methods:

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• Credit/Debit Cards

• EFT (Electronic Funds Transfer)

• Mobile Payment Solutions

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Payments must be made in full before orders are processed and dispatched.

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8. Delivery Policy

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Our delivery terms are outlined in the Meds2U Shipping Policy. Delivery times are estimates and may vary due to external factors. Meds2U is not responsible for delays caused by unforeseen circumstances.

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9. Returns and Refunds

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For health and safety reasons, prescription medications cannot be returned or refunded. Non-prescription items may be eligible for returns, subject to our Return Policy.

If you receive damaged or incorrect items, please contact our support team within 24 hours of delivery.

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10. Privacy Policy

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Your use of Meds2U is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

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11. Limitation of Liability

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Meds2U and its affiliates will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform, including but not limited to:

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• Delays in delivery.

• Incorrect use of medication.

• Unauthorized access to your account.

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By using our platform, you agree to indemnify Meds2U from any claims or damages resulting from your use of the service.

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12. Termination

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Meds2U reserves the right to suspend or terminate your account at any time, with or without notice, for any breach of these Terms and Conditions.

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13. Changes to Terms

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Meds2U reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our website. Continued use of our platform constitutes acceptance of the updated terms.

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14. Governing Law

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These Terms and Conditions are governed by the laws of South Africa. Any disputes arising from the use of our platform will be subject to the jurisdiction of South African courts.

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15. Contact Us

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For any questions regarding these Terms and Conditions, please contact us:

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• Phone: +27 123 456 7890

• Email: support@meds2u.co.za

• Live Chat: Available on our website from 8:00 AM to 8:00 PM daily.

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By using Meds2U, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.